Start with the event essentials
Include your name, contact details, event date and location. If the venue is not confirmed, explain what is still undecided rather than presenting a tentative address as final. Add the event type and what you want the decor to achieve.
Separate the guest start time from any supplier access window you already know. Mention a room-clear deadline if the venue has provided one. These details create a more useful starting point than an event date on its own.
Choose a starting route through the website
Use Services if you know the broad elements you want, such as a garland, backdrop or custom signage. The selector lets you choose an event category and carry the selected services into an inquiry.
Use Build a Package if you want to explore available installation choices and item estimates. Review the saved items before sending them. The total is an estimate in CAD, subject to confirmation; taxes and custom-quote amounts are not included, and submitting it does not confirm a booking.
Send fewer, more informative images
Combine a clear image of your own space with a few inspiration references. Explain what you like about each reference and identify anything you do not want copied. Include measurements or access notes in the message where they help explain the room.
The inquiry form accepts up to six inspiration images with a combined limit of 10 MB. Supported formats are JPG, PNG, WebP, HEIC and HEIF. If your files exceed that limit, choose the most useful images or reduce their file size before submitting.
State priorities and open questions
Tell the studio which features are essential, what is flexible and whether you need guidance. Include exact sign wording if you have it. If you have earned a welcome code, review the coupon field before sending; a saved A&A10 code is automatically filled in the same browser.
After submission, the studio reviews the event details and follows up with next steps. Availability, design scope and the final proposal still need confirmation. If you are unsure whether the form completed successfully, check its message before submitting the same details again.
- Date, location, contact details and event type
- Setup window and room-clear deadline, if known
- Preferred services or reviewed package items
- Room photo, measurements and labelled inspiration
- Priority focal point, exact sign text and questions
Keep planning
See our balloon and event decor gallery for visual inspiration, or send an inquiry with your date, location and ideas.